VISITOR INFORMATION

BOX OFFICE

Tickets are available in advance from our ticketing partner – 180 Box Office.

10am – 5pm, Mon – Fri 

0131 226 0009 | musicatpaxton@180boxoffice.com | https://musicatpaxton.online.red61.co.uk

The onsite Festival Box Office will be located on the grassy area outside the courtyard at Paxton House. Unsold tickets for all events will be available for purchase from one hour before the advertised concert. 

Please note: we will not be accepting cash payments at the onsite box office. 

Concessions are available to those under 18, in full time education, registered unemployed, disabled persons and their carers/escorts. Regretfully, we are not able to offer concessions to senior citizens.

Limited free tickets are available to those aged under 26 for selected concerts thanks to the generosity of the Cavatina Chamber Music Trust ticket scheme. Tickets are allocated on a first come, first served basis, and may be booked in advance or on the day of the concert, subject to availability. Full price tickets may be booked at the same time for accompanying adults. Simply look out for the Cavatina logo to identify the eligible concerts.

Tickets are non-refundable and non-transferable unless we are obliged to postpone the Festival for health and safety reasons, in which case full refunds will be available on request. 

Priority booking – Patrons and Benefactors: Monday 08 April 

Priority booking – Friends: Monday 15 April 

Public booking: Monday 22 April 

To be eligible for priority booking, join the Friends from £30 p.a. More information from the Friends Secretary:  

friends@musicatpaxton.co.uk  

Apple & Google Wallet

In your e-ticket you will find an Apple and Google Wallet link for each performance booked. When viewing your e-ticket on a suitable mobile device, just click the relevant option and it will load the e-ticket to your wallet. 

Due to restrictions placed by Apple and Google. This option is not available if you purchase 10 or more tickets for a single performance.

If your ticket is refunded due to a show cancellation it will still appear in your wallet, therefore you will need to delete it yourself. 

You can share a QR code using Apple and Google Wallet. This will create a QR code per ticket rather than the QR code per transaction in the e-ticket. Once the tickets are added to your wallet, open the wallet on your mobile device and follow the ‘Share’ options. Please note, you can only share e-tickets to and from the same device type (ie Apple to Apple). 

We would recommend using the standard SMS to share the QR code, as the design of the message created by Apple and Google Wallet is clearer using this format. 

Once you have shared the ticket, we would recommend deleting the ticket from your own wallet to avoid confusion when getting tickets scanned. 

DOORS, ACCESS AND SEATING

Unless otherwise indicated, concerts take place in the Picture Gallery (up the stairs at the far side of the courtyard).  

Paxton House has fully disabled access: assistance may be required for wheelchair users wishing to use the lifts, and we would encourage visitors with additional access requirements to let us know in advance, so that we can make all arrangements necessary for your comfort. 

Please note:  latecomers may not be admitted

ONSITE DINING

The Stables Tearoom will be serving drinks, light snacks and pastries throughout the Festival. Please contact them directly for details of menus and opening times.

01289 386 905 | paxtonhouse.co.uk

The marquee will be available for you to enjoy your picnic under cover, come rain or shine (from 6pm Tue – Fri and from midday Sat – Sun)*. Chairs and tables are available for use in the marquee on a first-come, first-served basis, and there are plenty of picnic tables within the grounds of Paxton.

* marquee unavailable from 1 hr prior to concerts held in the marquee until the end of that concert. 

DINE IN THE VILLAGE

The Cross Inn is a traditional country pub in the heart of the village of Paxton, just five minutes by car from Paxton House or a 15-minute walk.

01289 384 877 | thecrossinn.co.uk

ACCOMMODATION

There are numerous local accommodation providers, some within walking distance of Paxton House: visitscotland.com | visitnorthumberland.com | visitberwick.com

HOW TO GET TO PAXTON HOUSE

By road (postcode TD15 1SZ)

The entrance to Paxton House is on the B6461, opposite the junction with the B6460 and adjacent to the village of Paxton. The House is signposted from the A1 Berwick-upon-Tweed bypass, and the entrance is 3 miles along the B6461 on the left-hand side of the road. 

By rail

Berwick-upon-Tweed railway station is on the east coast main line, served by LNER and CrossCountry trains. Paxton House is a ten-minute taxi journey from the station. 

HOW TO GET TO DUNS PARISH CHURCH

By road (postcode TD11 3DD)

The church is situated on Church Square in the heart of Duns. There is ample parking in and around Duns, including on-street parking at the town square and a car park off Newtown Stret (A6105) next to the Co-op.

GET INVOLVED

Would you like to join our friendly team of volunteers? Typical roles include accommodation hosts, drivers, page turners and concert stewards.  

info@musicatpaxton.co.uk | 07842 195 597

MORE INFORMATION

Please see the Music at Paxton website for more information and Frequently Asked Questions